Asked and answered.
For all inquiries, please send an email to firstname.lastname@example.org and a team member will assist you within 24 to 48 hours.
Gift cards are available, please send an email to email@example.com for gift card options. Gift cards cannot be returned, and are not redeemable for cash.
SHIPPING, CREDITS AND RETURNS
Please see our shipping and returns policies here.
PRODUCT WARRANTY AND PRODUCT CARE
All of our products are made of fine art materials and should last a lifetime if they are treated with care. For specific product care details, please refer to the care card enclosed with your purchase. Damaged or faulty products should be reported immediately upon receipt along with a photograph of your shipping box. Please email firstname.lastname@example.org for replacement or refund information.
Heirloom Bindery works closely with a number of photographers and stylists who serve as ambassadors for our message and our product. We have filled our ambassador roles at the moment. If you are interested in becoming a future ambassador, send us an email with your media kit and we can send you more information if a spot becomes available.
FREE PRODUCT AND PHOTOSHOOT COLLABORATIONS
We would love to work with everyone who inquires about photoshoots, but unfortunately we receive a large number of requests and are unable to participate in all of them. We are currently fully committed to existing projects and collaborations for this year. However, feel free to get in touch and we will keep you in mind for future shoots.